Shipping Policy
Zoar Soar currently ships Pan India.
Once an order is placed and payment is confirmed, it is usually processed within 1 to 3 business days. Orders are shipped through trusted delivery partners to ensure safe and timely delivery.
Estimated delivery timelines typically range from 3 to 7 business days, depending on your location. Delivery timelines may vary due to factors such as courier delays, weather conditions, regional restrictions, or unforeseen circumstances.
Shipping charges, if applicable, will be clearly mentioned at checkout before placing the order.
Once your order is shipped, tracking details will be shared via email or message so you can monitor your delivery.
Returns and Refunds Policy
At Zoar Soar, we stand behind the quality and purity of every product we sell.
100% Money Back Guarantee
If you're not satisfied with the quality or purity of your product, you're covered - even if the package has already been opened or used. Just contact us within 7 days of receiving your order with your order number and the reason for your dissatisfaction. We may request photos, videos, or other details to verify your claim before processing your refund.
Damaged, Defective, Incorrect, or Missing Items
If your order arrives damaged, defective, incorrect, or with items missing, please reach out within 48 hours of delivery. Our team will ask for clear images or videos of the product and packaging to arrange a quick replacement or refund.
Please Note
The Money Back Guarantee applies to genuine quality or purity concerns and is subject to verification.
Refunds are not available for reasons unrelated to product quality (e.g., change of mind).
Approved refunds are processed within 2 business days of verification.
Questions about a return? [Contact our support team - Phone No.: 90994 99300 | Email ID: [care@zoarsoar.com](mailto:care@zoarsoar.com)] - we're happy to help.
Cancellation Policy
Orders can be cancelled only before they are shipped.
If you want to cancel your order, please contact us within 2 hours of placing it. Once the order has been dispatched, cancellation requests will not be accepted.
In case of successful cancellation, the refund will be credited to the original mode of payment within 7 to 10 business days.
Zoar Soar reserves the right to cancel any order due to reasons such as stock unavailability, pricing errors, or suspected fraudulent activity. In such cases, a full refund will be issued.
Return Process
- If your return request is approved, the replacement process will be initiated within 2-3 business days.
Once the replacement is dispatched, it is expected to be delivered within 4-7 business days.
Contact Us
For any questions related to shipping, returns, refunds, or cancellations, you can reach us at:
Email: support@zoarsoar.com
Website: www.zoarsoar.com
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